sklep@ccy.pl       +48 514 563 619

Remote support

Rules for providing remote assistance:

  • The device concerned was purchased from CCY or one of our distributors.
  • The client tried to install the device by himself, but it still does not work properly.
Before contacting us, please have the following information ready:

  • Data for which the purchase was made (for customer identification)
  • Dane na temat pojazdu:
    • Vehicle details:
      • Yearbook
      • Brand
      • Model
      • Fuel type
      • Model of the LPG control unit (if the aid concerns LPG)
    • Information about interface / software
      • Device name
      • Name and version installed diagnostic software
      • Information about what interface is displayed in Windows device manager

    If you prepared all the required information listed above, click the button below and download the software and install.

    DOWNLOAD SOFTWARE TO REMOTE SUPPORT

    Call us or write on the chat and give our employee the displayed ID.

By using our website you consent to our cookies in accordance with our Cookie Policy. Read more